Zendesk Future of Service – meet Kundelab in Stockholm

25 August 2026

On October 22, Zendesk Future of Service will take place in Stockholm. At the event, Supercell, Resurs Bank, Lovable, and others will share their experiences of developing customer service and adopting new technology. You’ll also hear more about Zendesk’s plans for the future and how AI is shaping that development.

The event will take place at At Six in Stockholm from 12:00 p.m. to 6:30 p.m.

 

 

Expert content and insights from the stage

Throughout the day, you’ll hear from Zendesk experts as well as companies sharing insights and experiences from their day-to-day operations. The program includes customer case studies, expert presentations, and sessions on customer service, technology, and changing ways of working.

You’ll gain insight into how companies are improving customer experiences, streamlining internal processes, and giving their teams better tools for their daily work.

There will also be opportunities to explore topics such as Zendesk Contact Center, solutions for employees, and how data and knowledge can be used more effectively.

Toward the end of the day, Sharon Prior, former Chief Technology Officer at Heathrow Airport, will deliver a keynote on change and new technology – and how companies can evolve without losing sight of people, trust, and purpose.


Meet Kundelab at our booth

We at Kundelab will also be in Stockholm with our own booth at the event.

Stop by for a chat about Zendesk, AI, or how you can get more value from the solution you already have. Whether you’re considering Zendesk for the first time, have questions about your current setup, or want to explore new opportunities, someone from our team will be happy to talk it through with you. And of course, there will also be a chance to win prizes 🎉

For us, events like this are a valuable opportunity to meet both existing and new customers face-to-face – and to learn more about what works well and where customer service teams are facing challenges.

 

Join us in Stockholm!

Do you work in customer service or with Zendesk, and are you curious about how AI is changing the way we work? Then this is a day worth setting aside.

Secure your spot at Zendesk Future of Service in Stockholm on October 22, and be sure to stop by the Kundelab booth while you’re there 🤩