As certified Zendesk consultants with extensive expertise, we can tailor Zendesk accounts to your needs. We help companies get started with Zendesk and we further develop existing Zendesk accounts. Here's some of what we can offer:
Zendesk implementation
Getting started with Zendesk is easy, but it's not easy to know what all the settings are and how to best utilize the product. There are many pitfalls and therefore easy to set up the product without taking into account that the solution will grow, or use the features incorrectly. We help you navigate through all the possibilities and get you up and running quickly
Customized Zendesk account
We know from experience that no two companies use Zendesk in the same way. We have extensive experience in tailoring Zendesk to different needs. We help you get the best possible product, customized to your needs.
Zendesk Optimization
We set up reports in Explore with the most relevant queries adapted to your KPIs. This way, we can identify improvement potential and bottlenecks. We help you optimize your solution, based on the findings in the data.
Zendesk Training
To ensure great customer experiences, it's essential that the agents using Zendesk know Zendesk at all times and use the product correctly. We offer training that onboards new agents and further develops those who already know Zendesk, so they utilize the product to its fullest potential and work as smartly as possible.
Upgrade your customer service with the help of a Zendesk consultant