Nordic Zendesk partner.

Kundelab specializes in the Zendesk customer service platform. We help businesses choose the right licenses, set up the system and develop the solution as their needs evolve.

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Kundelab

With Zendesk, your business can bring all customer inquiries into one place. Automation and AI help customers get faster answers while employees spend less time on manual tasks. With Kundelab, you receive local support and reliable follow-up from experts who know the platform.

AdvancedPartner

 

40+

years of combined Zendesk experience

300+

Zendesk projects delivered

100%

focus on Zendesk solutions


Customer stories.

“We are particularly impressed by Zendesk's flexibility, and especially by Kundelab's ability to make the most of the system and find creative, tailored solutions that work for us.”

Silje Havdal Lillebø  |  Head of Customer Service at E C Dahls Eiendom

How can we help your business?

NEW TO ZENDESK

Find the right solution and get started.

We help you plan, set up and start using Zendesk in a structured way. From the first workshop to launch, we make sure the solution is tailored to how your team actually works.

 


About implementation

 

ALREADY USING ZENDESK

Make your setup work better.

Zendesk is already in place, but it may not be fully optimized. Together, we review and improve workflows, streamline the setup and develop the solution further so it works at its best.

 


About optimization

 

DEDICATED ZENDESK CONSULTANT

Ongoing support for your solution.

The platform evolves quickly, and your needs change over time. We can take responsibility for ongoing management, development and optimization to keep the solution working well day to day.

 


About ongoing management

 

Zendesk AI

ZENDESK

Make customer service smarter.

Zendesk brings inquiries from email, chat, phone and other channels into one workspace. This provides better visibility, simpler workflows and faster customer follow-up.

Built-in AI helps customer service teams handle more inquiries without increasing headcount.
Zendesk AI Agents can handle inquiries automatically, while Zendesk Copilot supports the team with suggested replies, summaries and relevant knowledge directly in the workspace.


Explore Zendesk

Zendesk recognized as a market leader

Gartner® Magic Quadrant™ is one of the world's most respected assessments of technology and service providers.
In 2025, Zendesk was once again recognized as a Leader in the Customer Engagement Center category.


Read more

Why choose Kundelab as your Zendesk partner?

Working with us gives you more than access to Zendesk. You get a dedicated team of specialists who know the platform inside out. We take the time to understand how you work and find solutions that deliver results in practice.

Certified Zendesk consultants

Specialist expertise across the platform, from setup to advanced solutions.

Local support and quick responses

Get reliable support through direct contact with people who know your business and its solution.

Tailored to your business

We build custom apps and integrations to create a seamless, intuitive solution for your business.

All the expertise under one roof

A team of specialists who see the bigger picture and ensure your systems work well together.

Create great customer experiences with our Zendesk consultants:

PRICING AND SCOPE

How much does a Zendesk customer service solution cost?

You pay for licenses, any add-ons and the work involved in getting started. We provide an overview of setup costs and ongoing expenses.

Setup, any required migration and integrations are priced according to the agreed scope.

We help you choose the right plan based on your business needs.

 

PRICE EXAMPLE · 1 USER

NOK 1,439 per month, billed annually. Excl. VAT.

This example includes one user subscription with Suite Professional and Copilot.

See Zendesk pricing and plans

 

Zendesk across different industries.

Read how Zendesk can be tailored to different needs.

TALK TO A ZENDESK EXPERT

Want to learn more about Zendesk and how we can help?

Talk to us with no obligation. You don't need to have chosen a solution or know exactly what you need help with.


Fill out the form or contact us at:

Email: hei@kundelab.no

Phone: 40 88 58 06