"We have had the pleasure of working closely with Kundelab in connection with the establishment of our new customer center, and the experience has been exclusively positive throughout the process. The team, led by Patrick, has been able to thoroughly understand our company and the way we work, and has delivered solutions that meet our needs very well. We are particularly impressed by the flexibility inherent in Zendesk, and not least Kundelab's ability to utilize the system and find creative, tailored solutions that suit us. They act very professionally and service-minded, always respond quickly, provide close follow-up and show great patience with us as a customer. We look forward to further developing our cooperation in the future, and can safely recommend Kundelab to others."

Silje Havdal / Customer Service Manager
E C Dahls Eiendom

"We are very satisfied with the collaboration with Kundelab. From the first contact, we have experienced incredibly good follow-up, high availability and quick responses. The process has been characterized by great flexibility and adaptation to our needs and wishes - both technically and practically.
A special thank you goes to Hege, with whom we have had a close dialogue throughout the process. She has been knowledgeable, solution-oriented and patient - and has ensured a safe and efficient implementation.
Previously, we did not have a separate customer service tool, and the transition to Zendesk has really been a new world for us - with a far better overview, structure and efficiency in everyday life.
We can highly recommend Kundelab to other businesses that want to raise their work with customer service to a new level."

Marie / Customer service manager
Kashmina

"Mai Lena Mondal from Kundelab has assisted us through several workshops to improve our use of Zendesk. It has been both useful and educational. She has represented Kundelab in an excellent manner, appearing organized, calm, friendly, and competent. It's clear that Zendesk is a tool she knows well. She has followed up on the workshops quickly and efficiently with the measures we agreed upon, and summarized our thoughts and ideas promptly and accurately after each meeting. We have gone through various aspects of Zendesk's configuration that we were uncertain about.

In a busy and hectic workday, Mai Lena has guided us through a skills upgrade in the use of Zendesk that we would not have achieved on our own, and we look forward to continued good cooperation with her and Kundelab."

J. J. / Advisor, IT Section
Tekna