Vipps MobilePay by Kundelab app for Zendesk.

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VippsMobilePay_mobile

Verify identity. Protect data. Build trust.

Vipps MobilePay by Kundelab gives Zendesk agents a safe and seamless way to verify customer identity before handling sensitive requests. With a few clicks, agents can send an identity request that the customer confirms in the Vipps or MobilePay app. The verified information appears directly in the Zendesk ticket - secure, fast and easy to use.

Key benefits:

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lock_person_30dp_17494D_FILL0_wght400_GRAD0_opsz24 Secure identity verification.

Send request via Vipps MobilePay Login directly from Zendesk

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insights Faster insight and better overview.

Phone numbers are automatically retrieved from the ticket, or entered manually

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verified_user_26dp_17494D_FILL0_wght400_GRAD0_opsz24 Trust in every interaction.

Verified information (name, email, phone) is shown in the ticket sidebar

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sticky_note_2_26dp_17494D_FILL0_wght400_GRAD0_opsz24 Automatic logging.

Validation events can be saved as private comments in the ticket

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badge_30dp_17494D_FILL0_wght400_GRAD0_opsz24 Updated customer data.

Your Zendesk profile can be automatically updated with verified information

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manage_accounts_30dp_17494D_FILL0_wght400_GRAD0_opsz24 Flexible access.

The app can be restricted to specific agent groups or roles in Zendesk

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manage_accounts_30dp_17494D_FILL0_wght400_GRAD0_opsz24 Easy installation.

The app can be quickly installed directly from Zendesk Marketplace manage_accounts_30dp_17494D_FILL0_wght400_GRAD0_opsz24


Vipps MobilePay by Kundelab helps you save time and improve your customer service experience.

Contact us for a friendly chat about AI and customer service.


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