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Zendesk Webinar: Unlocking CX Excellence

Written by Admin | Nov 3, 2023 12:50:27 PM
Date and Time: November 22 at 11:30 AM CET
Join Zendesk's webinar and discover the most innovative features they've introduced this year. If you haven't already explored Zendesk Advanced AI, the seamless Tymeshift integration for intelligent workforce management, or Zendesk's Advanced Data Privacy & Protection capabilities, we recommend that you participate in this webinar.
Register here!

Agenda: 

11:30 - 12:15 - Zendesk Advanced AI

Save around 45 seconds per ticket, as well as a 10% increase in agent productivity when leveraging Zendesk Advanced AI.

12:30 - 13:15 - Workforce management (Tymeshift)

Level up agents to resolve requests faster and more consistently with Tymeshift.

13:30 - 14:15 - Advanced Data Privacy & Protection

Provide the most trusted and secure CX and reach the next level of data protection with Advanced Data Privacy & Protection.